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Sport Rentals

Nolt Ventures

New Policy for 2018     (150 Air Mile Policy)

You are welcome to use our rentals most anywhere you like however, all items/trailers used more than 150 air miles from our shop are used at your own risk and expense. We will not provide mechanical assistance, we will, however, provide phone support. We will reimburse you for parts and labor only after authorization from us to proceed with repairs and only with the return of the old parts and receipts. We will not reimburse any towing/recovery costs associated with the breakdown and all items/trailers must be returned to us at your expense.

FAQ; How far in advance do I need to reserve? This question has no proper answer. We have never come up with an algorithm or equation to predict how quickly an item will be sold out. Sorry, there is simply no way to make that call. 

FAQ; Do you offer insurance on your rental items?

Answer; No, we do not. However, we do offer a Damage Waiver, in which we would assume the damage exceeding the Security Deposit. The Damage Waiver is an additional fee, which varies on different items.

FAQ; We would love to rent from you, but you have some bad reviews on Google.

Answer; Yes, we are aware of that and it is unfortunate. However, we have more than 400 customers per year and we have only a very small representation on Google. So as you can see the reviews are badly skewed. We will be happy to tell you our side of the story on any one of the reviews. Note; 3 of the negative reviews are from the same rental. Also, 1 of the negative reviews was never our customer, we don't even know who he is.

FAQ; What year are your campers/boats? How old are they?
Answer; We do not buy any new campers or boats for the simple reason of keeping our rates where the average family/individual can afford the rental rates. If we were to buy new, we would need to charge double, triple and in some cases 4x our current rates.
We buy our campers/boats based primarily on condition and finding the right deal.
We do our own maintenance and mechanic work and do our best to maintain our equipment in good operating order.

FAQ; Do you guarantee the performance of your equipment?
Answer; No we do not. We do everything we can to maintain the equipment, but we do not use all the equipment ourselves between each rental, so unless a customer informs us of a problem, we might not be aware of a mechanical issue. Or in the case of a cosmetic item, there may not be time to repair it before you pick it up. If you have a problem we will walk you through it or if we have a replacement item available you may use that item.

FAQ; Do you offer a discount if we have trouble with your equipment?

Answer; If you called us during the time you were having a problem, then depending what the issue was, yes. If you tell us after the rental, then no. Also, you may incur additional charges if you did not inform us of a problem during the rental, especially if it affects the next rental. We need to have the opportunity to address the issue while you are using the rental. In other words, communication is key.

FAQ; Is a power boat rental something anyone can do?

Answer; Renting/operating a boat and towing a boat on a trailer, launching and retrieving a boat at the boat ramp all require a certain level of knowledge or experience. We do offer delivery and operator service during which you can gain knowledge and experience if you wish.

 FAQ; I am leaving early in the morning before you open, may I pick my item up the evening before? And if so do I get charged an extra day/night?
    Answer; There are 2 options. 1st option; If you want guaranteed pickup the evening before, you will need to pay for the extra day.
New Policy. 2nd option; If you are willing to be subject to that day's rentals, you may do so if the item is available for 35% of the 1st-day rate. This is not guaranteed. In other words, if it goes out on a rental that day, it is not available for pickup that evening. You would need to call us between 10 am and 12 noon to confirm that evenings pickup. An evening pickup is 5 - 7 pm. So you will need to decide if the evening before is a convenience or a necessity.
    (Exception; campers are charged by the night, so the evening before would be considered an extra night.