We are a trailer-based company/non delivery. Which means there is a greater risk of problems/damages associated with the rental. This also means there is a higher level of responsibility required from you. If you are uncomfortable with the increased responsibility/risk, please refrain from reserving rentals with us. You are welcome to use our rentals almost anywhere you like however, all items/trailers used more than 50 miles from our shop are used at your own risk and expense. We will not provide mechanical assistance, we will, however, provide phone support. We will reimburse you for parts and labor only after authorization from us to proceed with repairs and only with the return of the old parts and receipts unless, we determine the problem was caused by you. We will not reimburse any towing/recovery costs associated with the breakdown and all items/trailers must be returned to us at your expense.
Note; If you have no/minimal mechanical/electrical abilities, going a long distance from our shop may not be the best idea. Taking basic tools including a voltmeter/multimeter with you is advisable. We will be less able to provide assistance by phone if you have no tools. It we are unable to help you resolve an issue due to your lack of basic tools and a test light/voltmeter/multimeter or your refusal to go to a parts source, we will not be able to give a discount on your rental.